I recently published a blog post about Gilby’s Restaurant in Lindisfarne and their bad customer service attitude on social media. Unfortunately the New Sydney Hotel in Hobart has also handled a situation badly. The full details can be found here. The lesson to be learnt is that you must regularly monitor your social media presence, [...]
I thought this was an excellent story about wine tasting in Paris France. Jo and I have been on a Champagne cruise with this company and they are excellent. There is a story here about how adding orange juice to Champagne can land you in jail – a bit tongue in cheek but I agree [...]
I thought I should bring this matter to your attention as the customer service attitude of this Lindisfarne restaurant, Gilby’s restaurant, is just disgraceful. A big dispute arose concerning the provision of free drinking water – tap water not bottled – to an otherwise paying customer. Now I personally don’t like drinking water as I [...]
Announcing a NEW Exclusive French Wines Expo with importer Ross Duke in Hobart Tasmania I would like to let everyone know about a great wine tasting that is going to take place soon at Cool Wine in Hobart Tasmania. It will take place in the Oval Room in the Mid City Hotel just next to [...]
Restaurants claiming they have a casual format to justify slack standards just doesn’t cut it with me!
I want to get some thoughts off my chest regarding no restaurant or cafe in particular but following on from some adverse reviews of some restaurants recently and the reply from the restaurants. I have been to many cafes and restaurants recently and in the next few weeks I will try and get these reviews [...]
Last night Jo and I and Mike and Sarah from Espresso Allegro attended the MLA BlackBox invitation only challenge final dinner at Wrest Point Casino in Hobart Tasmania. I need to pay my thanks to Rebecca from Inside Cuisine and Jeremy from Taste Explorer as it was thanks to them that we were able to [...]
This is a review of the Hobart French restaurant Remi De Provence which had terrific food but disappointing customer service and complaints handling. I am disappointed with how they have responded to a problem. Remi’s website with full location details and contact details is here. From the website: “Exclusively featuring the authentic cuisine of Provence, [...]